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Date/Time: Sat, 04 May 2024 20:15:46 +0000



Problem on getting data for indicator

View Count: 700

[2020-07-16 05:40:26]
FH87 - Posts: 43
Indicator show errors in front of the yellow line

Try on
1) Delete all data and download
2) right click , delete and download data

still same problem

How to solve this to collect correct data ?



http://www.sierrachart.com/image.php?Image=1594877732828.png
Date Time Of Last Edit: 2020-07-16 05:48:29
[2020-07-16 09:47:03]
Sierra Chart Engineering - Posts: 104368
We do not understand what the problem is to begin with. What is the problem? And what is the basis of the conclusion?

If there is a problem with the data feed, it looks like you are using Gain Capital? So that is not a data feed we can help with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-16 09:47:29
[2020-07-17 06:28:41]
FH87 - Posts: 43
Problem on tick chart

is not data problem, is the software collecting correct tick data to display correct data

I just need to know how to reload the proper way to get correct chart
[2020-07-19 07:49:16]
Sierra Chart Engineering - Posts: 104368
We see you have activated the Denali Exchange Data Feed but you did not activate an exchange for the real-time data. You need to do that here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-20 19:35:33]
FH87 - Posts: 43
it seen that Denali Exchange Data Feed if click on Delete all data and download work fine, compare to OEC cry data. can't solve the problem. Great !
[2020-07-20 19:41:31]
Sierra Chart Engineering - Posts: 104368
Ok let us know if you need more help. So it sounds like you are able to access the historical data now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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