Login Page - Create Account

Support Board


Date/Time: Wed, 01 May 2024 22:43:20 +0000



TICK-NYSE is updating slowly

View Count: 482

[2020-07-14 18:39:18]
User816220 - Posts: 80
TICK-NYSE is updating slowly since the sharp move today at ~13:58:30ET. Here's a 1 second chart showing the drop in the update rate.

http://www.sierrachart.com/image.php?Image=1594751859549.png
[2020-07-14 18:47:30]
Sierra Chart Engineering - Posts: 104368
We are looking into this. There would have to be some problem with the source data feed we get from Barchart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-14 18:49:10]
Sierra Chart Engineering - Posts: 104368
Yes confirmed. The Barchart US equities feed has a problem. We are contacting them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account