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Direct MessagesDate/Time: Tue, 30 Apr 2024 06:28:37 +0000
sierra chart rithimic (topstep connection)
View Count: 756
| [2020-07-13 16:25:51] |
| User423623 - Posts: 7 |
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hi, im unable to connect and have referred to your thread regarding rithmic. when i try to download the zip files u attached to the thread it says access denied. could i please get access to the zip files. many thanks |
| [2020-07-14 08:17:35] |
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You can get the bridge files from here: Rithmic Bridge Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-15 06:01:17] |
| User423623 - Posts: 7 |
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Hi, your staff actually already told me u guys arent compatible with rithimic the first time, so ive already emailed topstep to ask for a refund. could i just get a refund on this account too please? i already have another sierra account where i use denali
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image.png| [2020-07-15 06:15:53] |
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Yes we will do that. We got the bridge files for you because we thought you ignored our prior message and just were asking again. So we were just going out of our way to be helpful.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-15 06:16:44
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| [2020-07-15 16:27:30] |
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A refund has been issued.
Sierra Chart Support |
| [2020-07-16 06:14:34] |
| User423623 - Posts: 7 |
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i actually emailed topstep and was waiting their reply.....they then refunded me. thanks anyway!
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