Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 03 May 2024 18:26:42 +0000
Unable to Open 2nd, 3rd, 4th instance
View Count: 443
| [2020-07-13 06:54:05] |
| User884078 - Posts: 9 |
|
Hello Previously I have run multiple instances of Sierra Chart on the one PC to spread the application across multiple CPU cores. Recently I have been unable to do this and now cannot launch a second instnace - each time I try I get the below message: "Current Service Package Does Not support this function, select Help >>Account Control panel to change your package. I am using package 5 provided by AMP Futures and am not aware of any changes having been made to my service package recently that would cause me to longer be able to run multiple instances. Thank you for your help |
| [2020-07-13 09:17:10] |
| |
|
You just need to update to the current version of Sierra Chart: Software Download: Fast Update There has been a technical notice about updating for some time now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: