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Date/Time: Fri, 29 Mar 2024 06:18:11 +0000



My Current Data Feed

View Count: 464

[2020-07-10 22:16:08]
User788984 - Posts: 28
For some reason, my charts and T&S data are showing delayed quotes. I have real-time Denali feed. Can you help point me inproper direction?
[2020-07-11 00:26:27]
Sierra Chart Engineering - Posts: 104368
You only have active the CBOT exchange. So you probably are referring to a symbol that is not on the CBOT exchange. You can activate exchanges from here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-11 00:40:51]
User788984 - Posts: 28
How did that happen? For months Ihave only paid for CME, not CBOT. $46 for CME, I declined the $111for CBOT. How do we correct that mistake?
[2020-07-12 12:46:59]
Sierra Chart Engineering - Posts: 104368
At 2020-07-03 13:06:29 UTC time you activated the 'CBOT E-mini, For professionals and users without a trading account' exchange fee.

You need to activate the exchange you require here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

And deactivate the one you previously activated. There are no refunds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-12 12:47:57

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