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Date/Time: Sat, 20 Apr 2024 08:07:14 +0000



Connecting to my data trading account failed

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[2020-07-10 18:21:33]
Jack Medendorp - Posts: 1
I downloaded the Sierra software and tried to connect to my data trading account (Topsteptrader) but it failed.

Please find enclosed screenshot of the error message.

I hope you can help solve the problem.

Thanks!

Kind regards,


Jack
Date Time Of Last Edit: 2020-07-11 11:44:04
imageScreen shot Sierra error trade server.JPG / V - Attached On 2020-07-10 18:19:03 UTC - Size: 204.94 KB - 184 views
[2020-07-11 11:43:53]
Sierra Chart Engineering - Posts: 104368
Regarding Rithmic, refer to:
Regarding Rithmic (Our Final Post on this Subject)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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