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Date/Time: Sat, 20 Apr 2024 14:31:38 +0000



My live trade is not shown on Trade Activity Log

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[2020-07-10 17:12:36]
User296966 - Posts: 6
As from the subject. My broker AMP can see this trade. i have also a screenshot of it, but the trade activity log is empty.


Thank you
[2020-07-10 19:05:45]
Sierra Chart Engineering - Posts: 104368
Refer to the information here to use the Trade Activity Log to make sure it is properly configured to view the fills:
Trade Activity Log: Viewing Historical Trade Activity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-10 20:11:19]
user2837 - Posts: 76
user296966: can you please explain a bit more? AMP is my broker and I will be live trading in a couple of weeks or so. I want to precisely understand what you mean by "my broker AMP can see this trade." My understanding is that AMP will send a daily statement and that is where you can see your trades. Their web portal does not have the functionality for showing trades. So did you contact their customer service or did you see the trade on your daily statement or by some other means.
[2020-07-10 20:39:04]
User296966 - Posts: 6
Certainly. There is an option - "trade activity log". I can see all my trades on Sim listed accurately there, and if i recall correctly the same was for live trades when I traded live before. It was one window where I can see in the same moment when i made a trade all references of exchange, clearing etc. But now trade activity log is empty
[2020-07-10 21:27:02]
user2837 - Posts: 76
Let me rephrase my question a little better. I am asking about AMP not Sierra. In a couple of weeks or so, it is probable that I have placed a trade through Sierra and will want to verify from AMP. So my question is, how did you find out from AMP that they could see your trade?
[2020-07-11 00:33:57]
Sierra Chart Engineering - Posts: 104368
We see you are using the Sierra Chart Order Routing Service. Full order fill history is maintained. If there is any missing history, then just follow the instructions here to automatically download it:
Trade Activity Log: Automatically Inserting Missing Order Fills
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-11 00:34:22

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