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Date/Time: Sat, 27 Apr 2024 03:47:41 +0000



Don't activate the position

View Count: 438

[2020-07-10 11:32:42]
FD001 - Posts: 2
Hello,

I've got a trading account with Rithmic (Earn2trade). I've traded for 2 weeks without any problems.
I made a mistake with the principles of E2T and my account was desactivated.

I reactivated it yesterday. Now, when I try to trade, it's canceled automaticaly.
I cannot enter in the market. Simulation is off and I've got real time data with Rithmic.
I contacted E2T and they say, on their part, that my tradingaccount is renewed and activated. But, I can't trade.
When I click to enter, my stops appear and desappear suddenly. Plus, Message log doesn't say anything.

Could you help me, please?
Thank you.
[2020-07-11 05:46:04]
Sierra Chart Engineering - Posts: 104368
We really do not know what the issue is. You can look at the Trade >> Trade Service Log for the rejection messages and see what Rithmic is giving.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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