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Date/Time: Thu, 25 Apr 2024 18:10:17 +0000



OpenGL GPU Memory Issue - Crash

View Count: 581

[2020-07-10 00:10:57]
User353585 - Posts: 66
When I Use OpenGL with the chart windows maximized, the GPU memory usage(monitored via Task Manager) cumulatively increases as I switch between the charts. then the platform eventually crashes after it reaches 100%.

If I leave the charts native(not maximized), then the usage remains the same as I switch the focus between the charts. But the same sort of the problem persists because the memory usage is not released even after I closed the chartbook.

My new laptop has 8GB of system memory and Intel UHD internal graphics. It happens with fresh installations of both Windows & Sierrachart. I tested with a new chartbook without any indicator.

Can you please check this issue? I don't want to go back to the software rendering because OpenGL is much faster when I have many custom indicators on the chart.
Date Time Of Last Edit: 2020-07-10 00:15:44
[2020-07-10 01:35:43]
Sierra Chart Engineering - Posts: 104368
We will look into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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