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Date/Time: Fri, 26 Apr 2024 07:19:29 +0000



[User Discussion] - New Daily High/Low Alert malfunction

View Count: 466

[2020-07-09 19:50:22]
GreyLock58 - Posts: 168
Whenever I "Delete and Download Data" or "Download Data from End of Chart" it triggers a "New Daily High/Low Alert" specifically a "New Daily Low". The price is not making a new low. In fact the price is far above the daily low.

Software version: 2134 64-bit | 2020-07-09 15:40:00.346
Primary Thread ID: 5856 | 2020-07-09 15:40:00.346
Usage end date: 2021-07-23 | 2020-07-09 15:40:00.346
Enabled for: Sierra Chart Historical Data Service. | 2020-07-09 15:40:00.346
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-09 15:40:00.346
Allow Support for Sierra Chart Data Feeds is disabled. | 2020-07-09 15:40:00.346
Current selected Data/Trading service: SC Data - All Services | 2020-07-09 15:40:00.346
Custom symbol settings values: enabled | 2020-07-09 15:40:00.346
Chart Update Interval: 200 | 2020-07-09 15:40:00.346
Intraday Data Storage Time Unit: 1 | 2020-07-09 15:40:00.346
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-09 15:40:00.346
2020-07-09 13:40:00 Local computer time | 2020-07-09 15:40:00.346
2020-07-09 19:40:00 Local computer time in UTC | 2020-07-09 15:40:00.346
2020-07-09 15:40:00 Local computer time in SC Time Zone | 2020-07-09 15:40:00.346
2020-07-09 19:35:53 Server time in UTC | 2020-07-09 15:40:00.346
Local computer UTC time and Server UTC time difference: 4 seconds. | 2020-07-09 15:40:00.346
Program path: E:\SierraChart\ | 2020-07-09 15:40:00.346
Data Files path: E:\SierraChart\Data\ | 2020-07-09 15:40:00.346
OS Version Number: 6.1 | 2020-07-09 15:40:00.346
Locale Setting: C | 2020-07-09 15:40:00.346
Allowed protected custom studies: | 2020-07-09 15:40:00.346

Added historical Daily data request for ESU20 to the queue. | 2020-07-09 15:40:10.986
Triggering next historical data download in queue. | 2020-07-09 15:40:10.986
HD Request # 36 | Downloading Historical Daily chart data for ESU20. Starting date: 2020-07-07. Service: scdataallservices | 2020-07-09 15:40:10.986
HD Request # 36 | Requesting historical Daily data for ESU20 starting at 2020-07-06. SC External HD service. | 2020-07-09 15:40:10.986
HD Request # 36 | Receiving historical Daily data for ESU20 starting at 2020-07-07 | 2020-07-09 15:40:13.326
HD Request # 36 | Writing historical Daily data to the file ESU20.dly | 2020-07-09 15:40:13.326
HD Request # 36 | Bytes received: 240 | 2020-07-09 15:40:13.326
HD Request # 36 | Received 4 records from 2020-07-07 00:00:00 to 2020-07-09 00:00:00 (3.0 days) and wrote 3 records for ESU20 | 2020-07-09 15:40:13.326
HD Request # 36 | Completion time: 3s | 2020-07-09 15:40:13.326
HD Request # 36 | Daily data download complete for ESU20. Unique request ID: 36 | 2020-07-09 15:40:13.326
Removing historical data download ID 36. | 2020-07-09 15:40:13.326

Triggering next historical data download in queue. | 2020-07-09 15:40:13.326
ESU20 [CV][M] Daily #1 | Reloading chart. | 2020-07-09 15:40:13.436
Chart #1 has tagged chart #3 for full recalculation. Chartbook: 20.9.16.15.12.Day.backup2092.cht | 2020-07-09 15:40:13.806
ESU20 [CV][M] 20 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: 20.9.16.15.12.Day.backup2092.cht | 2020-07-09 15:40:13.816


Software version: 2134 64-bit | 2020-07-09 15:40:00.346
Primary Thread ID: 5856 | 2020-07-09 15:40:00.346
Usage end date: 2021-07-23 | 2020-07-09 15:40:00.346
Enabled for: Sierra Chart Historical Data Service. | 2020-07-09 15:40:00.346
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-09 15:40:00.346
Allow Support for Sierra Chart Data Feeds is disabled. | 2020-07-09 15:40:00.346
Current selected Data/Trading service: SC Data - All Services | 2020-07-09 15:40:00.346
Custom symbol settings values: enabled | 2020-07-09 15:40:00.346
Chart Update Interval: 200 | 2020-07-09 15:40:00.346
Intraday Data Storage Time Unit: 1 | 2020-07-09 15:40:00.346
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-09 15:40:00.346
2020-07-09 13:40:00 Local computer time | 2020-07-09 15:40:00.346
2020-07-09 19:40:00 Local computer time in UTC | 2020-07-09 15:40:00.346
2020-07-09 15:40:00 Local computer time in SC Time Zone | 2020-07-09 15:40:00.346
2020-07-09 19:35:53 Server time in UTC | 2020-07-09 15:40:00.346
Local computer UTC time and Server UTC time difference: 4 seconds. | 2020-07-09 15:40:00.346
Program path: E:\SierraChart\ | 2020-07-09 15:40:00.346
Data Files path: E:\SierraChart\Data\ | 2020-07-09 15:40:00.346
OS Version Number: 6.1 | 2020-07-09 15:40:00.346
Locale Setting: C | 2020-07-09 15:40:00.346
Allowed protected custom studies: | 2020-07-09 15:40:00.346

Added historical Daily data request for ESU20 to the queue. | 2020-07-09 15:40:10.986
Triggering next historical data download in queue. | 2020-07-09 15:40:10.986
HD Request # 36 | Downloading Historical Daily chart data for ESU20. Starting date: 2020-07-07. Service: scdataallservices | 2020-07-09 15:40:10.986
HD Request # 36 | Requesting historical Daily data for ESU20 starting at 2020-07-06. SC External HD service. | 2020-07-09 15:40:10.986
HD Request # 36 | Receiving historical Daily data for ESU20 starting at 2020-07-07 | 2020-07-09 15:40:13.326
HD Request # 36 | Writing historical Daily data to the file ESU20.dly | 2020-07-09 15:40:13.326
HD Request # 36 | Bytes received: 240 | 2020-07-09 15:40:13.326
HD Request # 36 | Received 4 records from 2020-07-07 00:00:00 to 2020-07-09 00:00:00 (3.0 days) and wrote 3 records for ESU20 | 2020-07-09 15:40:13.326
HD Request # 36 | Completion time: 3s | 2020-07-09 15:40:13.326
HD Request # 36 | Daily data download complete for ESU20. Unique request ID: 36 | 2020-07-09 15:40:13.326
Removing historical data download ID 36. | 2020-07-09 15:40:13.326

Triggering next historical data download in queue. | 2020-07-09 15:40:13.326
ESU20 [CV][M] Daily #1 | Reloading chart. | 2020-07-09 15:40:13.436
Chart #1 has tagged chart #3 for full recalculation. Chartbook: 20.9.16.15.12.Day.backup2092.cht | 2020-07-09 15:40:13.806
ESU20 [CV][M] 20 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: 20.9.16.15.12.Day.backup2092.cht | 2020-07-09 15:40:13.816
[2020-07-10 16:33:12]
GreyLock58 - Posts: 168
O.k. don't know why but the next day this problem resolved itself. My thinking is it was a windows operating issue, that resolved upon rebooting.

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