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Direct MessagesDate/Time: Thu, 25 Apr 2024 22:47:16 +0000
[Programming Help] - access problem
View Count: 487
| [2020-07-08 16:09:00] |
| User474416 - Posts: 5 |
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Hello I am presenting a problem with my account since every time I try to connect it does not allow it and asks me to buy a package, but my access to Sierra Chat is done through AMP FUTURES and I already make my monthly payment and they tell me that I have access please a prompt reply. |
| [2020-07-08 19:29:41] |
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First thing you need to do is to have a direct account: Direct Sierra Chart Account And then pay for usage time: Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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