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Date/Time: Thu, 25 Apr 2024 00:52:47 +0000



I paid $10 to use a new instance - is it a new rule?

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[2020-07-08 10:59:44]
User266447 - Posts: 240
Dear Sir or Madam,

This morning I was unable to use NEW INSTANCE on SierraCharts version 5. I had to follow: HELP/Account Control Panel. I signed a few new agreements there and at the end I had to pay a minimum o $10. What is the fee for? Is it a new rule that in order to use NEW INSTANCE I need to pay a fee?

I hope this is not the case. If I am right please provide me with instruction what shall I do in order to open a NEW INSTANCE?
If fee applies, please provide me with information how much is it per month for 3 NEW INSTANCEs.

Kind regards,

Arek Okrasa
[2020-07-08 13:41:07]
John - SC Support - Posts: 31098
Per your note in the following message, we are marking this one as resolved:
$10 - could you please transfer it back
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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