Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 24 Apr 2024 21:19:43 +0000
Sub Instances - No connection
View Count: 574
| [2020-07-08 09:42:56] |
| jimskin - Posts: 127 |
|
I have five sub instances open which are no longer connecting to the data feed. I just noticed in the 'Data/Trade Service Settings' section it says: 'DTC - Sub Instance (Not enabled on package). Have you recently changed the packages and removed real-time data on the sub instances?
|
| [2020-07-08 09:50:18] |
| jimskin - Posts: 127 |
|
Also, the sub instances are no longer opening when I launch SC.
|
| [2020-07-08 10:29:35] |
| jimskin - Posts: 127 |
|
Strange. The sub instances are now connecting without the 'Not enabled on package' message but the sub instances are not opening on startup. I have to open the sub instances manually. Are you having server issues at your end? v2098 64-bit.
|
| [2020-07-08 11:22:43] |
| |
|
You need to update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: