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Direct MessagesDate/Time: Fri, 26 Apr 2024 18:54:10 +0000
update installer not sure it's running or dead
View Count: 502
| [2020-07-08 05:32:23] |
| timyen - Posts: 2 |
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Sierra Chart version needs to be updated, but I run into trouble with updating the version. Windows 10 seems to block running any program which is not registered with Microsoft. Everytime there is an update it's been painful with your software. You guys need to step it up with better indication of what the installer is doing and how the download is progressing. Thanks! Tim |
| [2020-07-08 05:53:01] |
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You guys need to step it up with better indication of what the installer is doing and how the download is progressing. This already exists overwhelmingly. The installer has a visible log and a written file log and a progress bar.Unless you are referring to the downloading and running of the installer. If there is any problem with that we need to see the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For now use the zip installer: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-08 07:10:09] |
| timyen - Posts: 2 |
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Problem solved. I found a workaround by install updated version on another pc, then copy to sierrachart folder. Thanks! Tim p.s. 1) when double click on the installer of first pc, nothing happens. possibly a) stopped by windows 10 or b) i have 2 monitors and the installer is positioned outside of the 2 monitors. 2) i did verify on the other pc, installer has written file log and a progress bar. |
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