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Direct MessagesDate/Time: Fri, 26 Apr 2024 15:55:31 +0000
TPO Chart Issue after purchase
View Count: 457
| [2020-07-08 00:36:41] |
| David444 - Posts: 2 |
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After my 15 days was up I decided to purchase the 26$ month plan. Once I loaded my Chartbook I noticed my Volume by Price TPO Profile charts didn't have values on either the x or y axis and my Time remaining study says -44019d 20h 2m 57s and counting down. Everything was fine during the trial. I signed up to Sierra Charts specifically for TPO charts. Please help resolving this issue. Thank you, David |
| [2020-07-08 00:42:51] |
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You need to change to the Advanced Service Package for TPO Profile Charts: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-08 00:43:15
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