Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 01:03:50 +0000



losing connection

View Count: 464

[2020-07-07 01:24:07]
user10000 - Posts: 41
All my other programs seem to be running fine but at least 15 times today the connection kept dropping and reconnecting. How do i know if its my wifi or something with the data feed?
[2020-07-07 08:06:41]
Sierra Chart Engineering - Posts: 104368
We see you are using CQG. Refer to:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account