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Date/Time: Thu, 25 Apr 2024 14:47:50 +0000



Funded My Trial account for data instead of my live feed account.

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[2020-07-06 18:12:09]
Ronald Rondon - Posts: 1
Funded My Trial account for data instead of my live feed account for data. I have AMP and did not know they were going to create a new account for seirra charts.
How do I transfer the balance ??
[2020-07-07 08:23:52]
Sierra Chart Engineering - Posts: 104368
Please post this request as an Account Support Ticket. You can access the ticketing system here:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

Be sure you are logged in with your active account (the one you want to transfer to) and then be sure you give us both Account Names in the request.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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