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Date/Time: Thu, 28 Mar 2024 16:46:55 +0000



Caught an unhandled exception in c_Chart::WindowProc

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[2020-07-06 08:27:10]
User350416 - Posts: 43
Hi,

I'm having this error message when I try to use the hand tool and move the chart around:

Exception occurs in void __cdecl c_Chart::OnLButtonDown(unsigned int,class CPoint) at line: 1597 | 2020-07-06 10:24:18.445 *
FESX0920-EUREX [CBV] 60 Min #5 | Caught an unhandled exception in c_Chart::WindowProc. Message: 513, wParam: 1, lParam: 22414369 | 2020-07-06 10:24:18.445 *
Exception occurs in void __cdecl c_Chart::OnLButtonDown(unsigned int,class CPoint) at line: 1597 | 2020-07-06 10:24:18.925 *
FESX0920-EUREX [CBV] 60 Min #5 | Caught an unhandled exception in c_Chart::WindowProc. Message: 513, wParam: 1, lParam: 31917253 | 2020-07-06 10:24:18.925 *

Thanks for your help
[2020-07-06 11:32:48]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the latest version following the instructions here:
Software Download: Fast Update

See if this resolves the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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