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Date/Time: Sat, 22 Jun 2024 07:19:13 +0000

User Email Questions

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[2014-01-28 16:13:03]
Sierra Chart - Max - Posts: 5625
Few questions…

1. I would like to see the “cash” session clearly delineated from the “overnight.” Screenshot below is what I use with Thinkorswim in CL, ES, TF contracts. How can I change the background color of the overnight sessions so they “highlighted” automatically every day?

2. “Help” does not work for me every time. Sometimes it does. Sometimes it does not. Example when I use the drop down and select “contents,” nothing happens. It tried to load chrome 1 time and would not, now nothing happens at all. In order to get it to work the last time, I had to close and reopen the demo mode. I’ve tried looking up some of these things, but can not look them up since “help” does not work.

3. What is the way to get the 5 Period ATR? If so, how? I can not find how to choose a period in the “Study Settings” window which is where I thought it would be.

Sierra Chart Support
Date Time Of Last Edit: 2014-01-28 17:10:02
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[2014-01-28 17:09:13]
Sierra Chart Engineering - Posts: 104368
1. Use the Time Range Highlight study:

2. This is something dependent on the operating system and the web browser. So we cannot help with it other than to recommend to have your Web browser open when using the Help commands. Whether that will help or not, we do not know.

3. Here is the documentation for Studies:

You need to go to the Settings and Inputs tab and set the Length input to 5.

For further and more timely help please use the Support Board. When the board is not used, it only causes a delayed response. The Support Board receives the highest priority. Email is handled at a lower priority.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-28 17:10:28

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