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Date/Time: Fri, 26 Apr 2024 21:01:42 +0000



Bid & Ask Depth Bars history not loading

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[2020-07-02 05:14:35]
User308424 - Posts: 68
Hi there,

for some reason historical data for a Bid & Ask Depth Bars stopped from loading.
Until now, when I have SC running all data is saved and when I close and open SC again I could see historical data for Bid&Ask Depth Bars.
It does not work this way anymore - despite the fact I have SC running.

Thans
[2020-07-02 07:46:49]
Sierra Chart Engineering - Posts: 104368
First see if you have historical market depth data. Refer to:
Market Depth Historical Graph: Market Depth Historical Graph Not Displaying
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2020-07-07 14:09:38]
User308424 - Posts: 68
Hi, I have setting of Market Depth set to 10.
Additionally, link you send refers to Market Depth Graph and I refer to Bid & Ask Depth Bars Study.
I think this is something different, isn't it?
Thanks.
[2020-07-08 06:08:43]
Sierra Chart Engineering - Posts: 104368
Yes, they are different, but they use the same underlying data. Therefore, if you have data showing in the Market Depth Historical Graph, then you should have the Bid and Ask Depth Bars as well.

Conversely, if you do not have any data in the Market Depth Historical Graph, then you should also not have any Bid and Ask Depth Bars at those times.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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