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Date/Time: Thu, 25 Apr 2024 05:26:24 +0000



[Locked] - Billing

View Count: 730

[2020-07-01 12:14:41]
Robert Wojczak - Posts: 143
Is there any way you guys can clean up my billing. I get charged my service package on one data my denaili on another on my trading fees on another. I never really know where I stand. I know the CME is the beginning of every month
Thanks
[2020-07-06 11:16:32]
Robert Wojczak - Posts: 143
can you guys take a look for me please
[2020-07-16 01:58:03]
Robert Wojczak - Posts: 143
are you guys going to respond to me?
[2020-07-16 02:02:07]
Sawtooth - Posts: 3976
Go here to see the full accounting:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog
[2020-07-16 02:26:57]
Robert Wojczak - Posts: 143
what does sending me this do to answer my original question?
[2020-07-16 02:27:51]
Robert Wojczak - Posts: 143
I asked if I can get 1 billing date
[2020-07-16 03:29:50]
Sierra Chart Engineering - Posts: 104368
This is not supported.

These are billed as they occur:
on another on my trading fees on another.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-16 03:30:06
[2020-07-16 10:42:48]
Robert Wojczak - Posts: 143
I'm not talking about the trading fees Can the Denail and the service package be billed on the same day. That seems like something you can change

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