Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 23:55:42 +0000



Denali Fee

View Count: 526

[2020-06-28 22:41:28]
User310898 - Posts: 35
Hi I have posted a question about my Denali fees on an Account support ticket - would you mind checking it out when you get a mo many thanks!
[2020-06-29 05:04:31]
Sierra Chart Engineering - Posts: 104368
You can ask the question directly here. You only need to pay 20 USD for the Denali data feed. You can change the service option here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-29 05:04:44
[2020-06-29 10:22:56]
User310898 - Posts: 35
Thanks I have changed it to the $20 option.
I know it is a small amount but given I have been paying $25 in error for some time am I eligible for a refund of that $5 over payment for the months in question?
Cheers

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account