Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 16:20:02 +0000



My studies have disappeared after Sierra Chart crashed on my computer.

View Count: 553

[2020-06-26 21:11:13]
dRich - Posts: 5
Hello,

Yesterday I saw that Sierra Charts had crashed and exited. When I logged back in, I noticed that all my studies were nonfunctional. Could I receive some interactive help?
[2020-06-28 08:50:26]
Sierra_Chart Engineering - Posts: 14103
If you are using and referring to custom studies we cannot help with this. We can only refer you to:

Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account