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Date/Time: Fri, 26 Apr 2024 15:55:17 +0000



Anyone else seeing freezes in the real time data?

View Count: 540

[2020-06-25 15:29:47]
User379717 - Posts: 10
The past few days I have been seeing data freezes for 5-15 seconds. They happen rarely but I am starting to get worried about the performance. I am on denali and TT order routing. The freezing happened at these times:

6/24: 10:39 cst - very long freeze 10+ seconds
6/25: 10:23 cst - shorter freeze 5+ seconds
Date Time Of Last Edit: 2020-06-26 01:43:21
[2020-06-25 18:18:36]
Sierra Chart Engineering - Posts: 104368
Refer to this thread:
Monitoring Sierra Chart Data Feed Performance from Perspective of Server

We need to see the recent messages from the Message Log around the time this happens.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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