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Date/Time: Sun, 28 Apr 2024 01:56:56 +0000



Stop offset in the web order panel creates a negative stop order

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[2020-06-25 04:27:34]
User790545 - Posts: 41
Hello,

Please see attached. A positive number is put into the field but a negative number is attached to the stop loss order.
imageScreen Shot 2020-06-24 at 9.25.24 PM.png / V - Attached On 2020-06-25 04:26:51 UTC - Size: 29.66 KB - 184 views
[2020-06-25 05:25:07]
Sierra_Chart Engineering - Posts: 14111
Currently the web-based trading panel does not support market data. That is coming soon. And the Sierra Chart order routing service based on TT also has no access to pricing data on the order routing server. Therefore, it is not possible to use a Target and Stop order when the parent order is a Market order through the web-based trading panel . We are going to disallow that condition later today.

You must make the parent order a Limit order and specify a price if you want to use a Target and Stop order.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-06-25 05:35:55]
User790545 - Posts: 41
Okay, thanks. Just tried it with a limit order with target/stop and I'm getting weirder numbers. Pictures attached and verified the order comes up the same within SC.
imageScreen Shot 2020-06-24 at 10.34.06 PM.png / V - Attached On 2020-06-25 05:35:32 UTC - Size: 159.1 KB - 178 views
imageScreen Shot 2020-06-24 at 10.34.17 PM.png / V - Attached On 2020-06-25 05:35:47 UTC - Size: 77.17 KB - 169 views
[2020-06-25 06:14:25]
Sierra_Chart Engineering - Posts: 14111
You must use price offsets to the parent order price. You cannot put actual prices for the Target and Stop order.

This is the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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