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Date/Time: Sun, 28 Apr 2024 13:48:49 +0000



unknown symbol fills

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[2020-06-24 13:07:26]
User907079 - Posts: 3
Hi,
I just noticed I have some weird fills from “unknown symbol” that was not my doing but it shows up on my trade activity log, the price format is not a familiar product to me (I only traded MES). I checked with my broker (Ironbeam) trade history and these didn’t show up on the actual report for June-23 so these are not my actual fills. But since it shows Non-Sim fills, so this info is from my live account, right? I haven’t use SIM recently so my broker said these ghost fills could be Sierra software grabbing wrong info? Or is Sierra generating trade history locally because it says "CQG fills data (Restored)" in OrderActionSource column as shown in my screenshot.
I attached the image instead of using Sierra Link because I want to highlight these trades for Sierra Support.
imagetrade log.JPG / V - Attached On 2020-06-24 13:04:41 UTC - Size: 537.86 KB - 179 views
[2020-06-24 18:29:46]
Sierra Chart Engineering - Posts: 104368
Those fills are provided by CQG. We do not know why they have incomplete details. They are actual fills provided by CQG. We cannot say anything more about them. We have no other idea about them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2020-06-24 18:30:01

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