Login Page - Create Account

Support Board


Date/Time: Thu, 07 Jul 2022 16:17:50 +0000



SC Market Stats disconnection

View Count: 773

[2014-01-27 17:13:29]
Bluefruit - Posts: 41
Hi,

I have been constantly disconnected from the SC Market Stats server since the Open. Message Log pops up every other minute with the following information.


SC Market Stats: There has been no activity on the network socket. Will reconnect. | 2014-01-27 18:07:54
SC Market Stats: Disconnected from the server. | 2014-01-27 18:07:54
SC Market Stats: Data feed disconnected. Will reconnect. | 2014-01-27 18:07:54
SC Market Stats: Connecting to the server ds3.sierracharts.com. Port 443 | 2014-01-27 18:07:56
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-01-27 18:07:56
The network socket is connected. | 2014-01-27 18:07:56
SC Market Stats: Connected to server. | 2014-01-27 18:07:56
SC Market Stats: Sending logon request message. | 2014-01-27 18:07:56
SC Market Stats Server Info - Server Name: . Server Version: . Provider Name: . | 2014-01-27 18:07:56
SC Market Stats - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-01-27 18:07:56
SC Market Stats - Successfully connected. | 2014-01-27 18:07:56
SC Market Stats - Restarting real-time data updates for symbol: $TICK | 2014-01-27 18:07:56
HD Request # 52 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: ddf | 2014-01-27 18:07:56
HD Request # 52 - Download start Date-Time: 2014-01-27 18:07:08.0 | 2014-01-27 18:07:56
HD Request # 52 - Using server: ds5.sierracharts.com port 10149 | 2014-01-27 18:07:56
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-01-27 18:07:56
The network socket is connected. | 2014-01-27 18:07:56
HD Request # 52 - Sending historical data logon request message. | 2014-01-27 18:07:56
HD Request # 52 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2014-01-27 18:07:57
HD Request # 52 - Decompressing data. | 2014-01-27 18:07:57
HD Request # 52 - Receiving Intraday data for $TICK starting at 2014-01-27 18:07:08 | 2014-01-27 18:07:57
HD Request # 52 - Timestamp of first Intraday data file record written: 2014-01-27 18:07:10 | 2014-01-27 18:07:57
The network socket for historical data has been closed. | 2014-01-27 18:07:57
HD Request # 52 - Received 48 records from 2014-01-27 18:07:08 to 2014-01-27 18:07:55 (47.0 seconds) and wrote 47 records for $TICK | 2014-01-27 18:07:57
Added 1 Time and Sales records to Intraday data file for $TICK after download. | 2014-01-27 18:07:57
HD Request # 52 - Intraday download COMPLETE for $TICK | 2014-01-27 18:07:57
Real-time Intraday chart data file updates started for $TICK | 2014-01-27 18:07:57


[2014-01-27 18:47:42]
Sierra Chart Engineering - Posts: 103695
This problem is now resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account