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Date/Time: Thu, 07 Jul 2022 17:41:08 +0000



Rithmic Constantly Disconnecting

View Count: 799

[2014-01-27 16:03:09]
User23386 - Posts: 43
Hi,

I am testing sierra and love it. I am looking to change from NT to Sierra and will sign up for the year when my trial ends friday. My only issue is with the constant disconnecting from the rithmic data feed! Why is this and how do I stop the constant disconnecting??
[2014-01-27 16:17:02]
Sierra Chart Engineering - Posts: 103702
We need to understand this better. The connection to Rithmic is something that Sierra Chart does not have control over. It is controlled by the Rithmic software and is affected by your Internet connection.

Provide a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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