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Date/Time: Fri, 02 Jun 2023 23:14:04 +0000

Rithmic Constantly Disconnecting

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[2014-01-27 16:03:09]
User23386 - Posts: 43

I am testing sierra and love it. I am looking to change from NT to Sierra and will sign up for the year when my trial ends friday. My only issue is with the constant disconnecting from the rithmic data feed! Why is this and how do I stop the constant disconnecting??
[2014-01-27 16:17:02]
Sierra Chart Engineering - Posts: 104368
We need to understand this better. The connection to Rithmic is something that Sierra Chart does not have control over. It is controlled by the Rithmic software and is affected by your Internet connection.

Provide a copy of the Message Log, by following these steps:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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