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Date/Time: Fri, 19 Apr 2024 16:21:40 +0000



SC/TT Feed Problem in sub instance

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[2020-06-23 04:59:27]
User379468 - Posts: 508
Hi, v2124.

1. Is there any way to resolve the inaccurate volume data with the time based intraday storage unit problem documented previously, to improve performance where tick data is not needed?

2. The documentation states the Breakeven price is based on the parent order, and then the fill price. In live trading, I received slippage on the parent entry order, and my BE trail was triggered based on the parent order and not the fill price. Is this the correct behavior?

3. The currency futures expiring in September, ie 6EU20, 6BU20, etc have the incorrect Last Trading Date field on the Quoteboard.

4. Is it possible to get rid of the extra 0's/decimal places on the Daily Range field on the Quoteboard?

Thank you
Date Time Of Last Edit: 2020-06-23 05:26:03
[2020-06-23 10:31:20]
Sierra Chart Engineering - Posts: 104368
1. We have no idea why you have this issue, makes completely no sense, and that is not reproducible by us and no one else has reported this.

2. We will look into this.


3. We will have to look into this again. This is a CME security definition data issue. They do not have a standardized format for this data. There are numerous inconsistent formats.

4. No.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-23 10:38:25
[2020-06-24 06:45:26]
User379468 - Posts: 508
1. Is it possible to look at a log or remote view to fix the volume on time based data storage unit problem? I don't have any unusual setup than recommended by the documentation.

2. The attached order show PnL when modifying and attached order show PnL always are not showing on chart in sub instance in v2124.

3. Trade Stats for Charts tab shows duplicate symbols from different charts even when same account, all order fills settings match and dates/times are all blank per documentation. The SC/TT Routing service maintains order fills on the server; shouldn't this work correctly reliably long term?

Thank you
[2020-07-01 17:52:59]
User379468 - Posts: 508
In addition, item #2 from post #3 is occurring in some charts even in the primary instance in v2125 and in subinstances on some charts. No PnL is shown on attached orders despite both settings checked in Chart Trade Settings - Global, per chart Advanced Settings - Profit/Loss Format is set, and Chart Trade Mode is on. Is there another setting I'm missing for this to work? Will it only show in chart and instance order is sent from?
Date Time Of Last Edit: 2020-07-01 18:30:50

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