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Rithmic connection broken repeatedly

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[2014-01-27 15:47:10] #1 [Go To First Post]
joeroma - Posts: 43
I am getting repeat disconnects from Rithmic. Is there a problem with Rithmic or is it on my end? Thanks. Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 06:31:13 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 06:31:14 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:31:14 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 06:31:14 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:31:14 Rithmic DTC - Server Alert: Trading System Connection - Heartbeat has been quiet for 48.500 seconds. \| 2014-01-27 06:32:23 Rithmic DTC - Server Alert: PnL Connection - Heartbeat has been quiet for 47.969 seconds. \| 2014-01-27 06:32:23 Rithmic DTC - Server Alert: Intraday History Connection - Heartbeat has been quiet for 47.250 seconds. \| 2014-01-27 06:32:23 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 06:32:40 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 06:32:40 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:32:40 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 06:32:40 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:32:40 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 06:34:11 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 06:34:11 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:34:11 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 06:34:11 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:34:11 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 06:35:11 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 06:35:12 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:35:12 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 06:35:12 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:35:12 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 06:36:27 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 06:36:28 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:36:28 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 06:36:28 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:36:28 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 06:38:27 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 06:38:27 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:38:27 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 06:38:28 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:38:28 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 06:40:09 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 06:40:10 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:40:10 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 06:40:10 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:40:10 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 06:41:14 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 06:41:14 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:41:14 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 06:41:15 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 06:41:15 Chart #8 has tagged chart #1 for full recalculation. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:58:59 Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:58:59 Chart #8 has tagged chart #1 for full recalculation. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:58:59 Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:58:59 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:58:59 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:58:59 Chart #8 has tagged chart #1 for full recalculation. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:59:00 Chart #8 has tagged chart #3 for full recalculation. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:59:00 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:59:00 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: 2014MarContractDec1213trim.cht \| 2014-01-27 06:59:00 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:03:18 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:03:19 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:03:19 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:03:19 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:03:19 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:04:11 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:04:12 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:04:12 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:04:12 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:04:12 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:05:12 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:05:14 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:05:14 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:05:14 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:05:14 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:08:16 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:08:18 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:08:18 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:08:18 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:08:18 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:09:14 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:09:15 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:09:15 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:09:15 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:09:15 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:15:12 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:15:13 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:15:13 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:15:13 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:15:13 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:16:11 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:16:12 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:16:12 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:16:12 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:16:12 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:18:13 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:18:14 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:18:14 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:18:14 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:18:14 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:22:16 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:22:16 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:22:16 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:22:17 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:22:17 Rithmic DTC - Server Alert: Market Data Connection Broken \| 2014-01-27 07:24:05 Rithmic DTC - Server Alert: Market Data Connection Opened \| 2014-01-27 07:24:05 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:24:05 Rithmic DTC - Server Alert: Market Data Connection Login Complete. Result text: "ok" \| 2014-01-27 07:24:06 Rithmic DTC: Market data feed reported to be restored. \| 2014-01-27 07:24:06

[2014-01-27 16:17:24] #2 [Go To First Post]
joeroma - Posts: 43
Last disconnect was at 7:24:06 Pacific Time. I noticed that others have had the same problem.

[2014-01-27 17:00:44] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Is there a problem with Rithmic or is it on my end? It could be either of these. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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