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Date/Time: Thu, 18 Apr 2024 18:55:49 +0000



IB Mapping Eur and GBP for SC Real Time

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[2014-01-26 23:28:19]
User94740 - Posts: 333
Hi SC, I believe there is a huge error for the mapping of EUR and GBP. GBP shows the same price data as EUR.

http://www.sierrachart.com/image.php?l=1390778854643.png

http://www.sierrachart.com/image.php?l=1390778869287.png

[2014-01-26 23:50:20]
Sierra Chart Engineering - Posts: 104368
We have checked the mapping settings for these particular Interactive Brokers symbols and they are correct.

We recommend updating the symbol settings as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

Make sure you reconnect to the data feed after updating the symbol settings.

After that go to the chart and select Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-27 00:24:15
[2014-01-27 00:38:37]
User94740 - Posts: 333
I had done this and before I started using SC Real Time it was working correctly. I have uploaded the log.
[2014-01-27 00:46:15]
Sierra Chart Engineering - Posts: 104368
Perform a Full Reset of the Symbol Settings then:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

The mapping is definitely correct but maybe the symbol settings are not correct on your side for some unknown reason.

Here is a chart we just opened for the British pound futures using Interactive Brokers and the Sierra Chart data feed:
http://www.sierrachart.com/image.php?l=1390783387919.png


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-27 00:47:05

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