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Date/Time: Sun, 05 May 2024 21:51:46 +0000



Stuck Order

View Count: 459

[2020-06-15 18:43:45]
User914582 - Posts: 3
Hello,

I have a stuck order from last week that I am unable to clear. I have updated SC to the latest version and I have also done a "Refresh Trade Data from Service".
Contract: MNQU20_FUT_CME
Qty: 1
Entry DateTime: 6/12/20 9:33:23

I have confirmed with AMP that my account is indeed flat.

Please let me know if there is anything I need to do on my end.

Thanks,
Sean
[2020-06-15 19:22:01]
Sierra Chart Engineering - Posts: 104368
Specifically where in Sierra Chart are you seeing this order?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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