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Direct MessagesDate/Time: Mon, 06 May 2024 06:06:38 +0000
Chart Replay Issue - Can't create a new Order -
View Count: 632
| [2020-06-15 17:22:59] |
| fgagnepain - Posts: 3 |
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Hi, I've tried everything I could think of but can't explain what's happening here. When I start my replay, I have no active trade, the Trade Window shows no P&L. But as soon as I place an order and it is filled, it acts as if I was closing a position and I see some P&L. As I mentioned, I started flat, so I have no clue where that position would come from. Even the Cancel All button is shown as if there are no active trades. But no matter what day I select, I can reproduce that behaviour and I'm completely incapable of placing an order currently. I have also tried to clear the simulation trades to bring everything back to 0, but then again, any new order generates a crazy P&L right away. I have attached a screenshot of the issue. I have really no clue how to fix this issue. It looks like I have some ghost trades but I can't see anything, and I don't know how to completely reset my replay mode. I really appreciate your help as I'm completely stuck with my replay right now. Thanks! Frederic |
 Sierra-Replay-Issue.png / V - Attached On 2020-06-15 17:11:23 UTC - Size: 91.06 KB - 226 views |
| [2020-06-15 19:04:38] |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-15 21:09:08] |
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We are finally able to reproduce this. It relates to using this option during a replay: Chart Settings: Use as Trade Only Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) Temporarily disable that option for now. We are going to resolve this in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-15 21:26:28] |
| fgagnepain - Posts: 3 |
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Wow, thanks so much! I swear this was driving me nuts :-) The workaround is working, so I'm good for now. Thanks again for the quick turn-around! |
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