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Date/Time: Sun, 12 May 2024 10:49:23 +0000



EUREX data issues, missing bid ask executed trades and large spurious trades.

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[2020-06-15 10:56:17]
Https://tradingbalance.co.uk - Posts: 44
Hi, I ve been having issues with my EUREX data feed and number bar display. The values are sometimes corrupted with large bid/ offer trades that do not exist. I have tried to delete the data, reinstall sierra, and whilst data looks fine for a few ticks eventually a large traded order will be displayed that makes the calculated number bars look very wrong. I had a similar issue with S&Pmini data but the restart seems to have fixed this for now.


There are no similar issues/fixes on the forum so I thought I would ask.

Is this an issue with the new EUREX feed that I now purchase through you directly?

many thanks
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[2020-06-15 11:04:02]
Sierra Chart Engineering - Posts: 104368
For the record you are using the Interactive Brokers data feed. We cannot provide technical help for that.


Is this an issue with the new EUREX feed that I now purchase through you directly?
You are not currently using this.

You were in the past but it did not renew may be due to an insufficient services balance. Reactivate the Sierra Chart exchange data feed along with the EUREX exchange here:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-15 11:04:45

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