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Update Ver. 2120 - Changed graphic on my DOM

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[2020-06-14 18:49:16] #1 [Go To First Post]
DGee - Posts: 82
I updated the software and lost the background color on my DOM. I’ve gone through the the graphics setting and changed one at a time on the background color and nothing changed. Am I missing something. I’m also missing my P/L on top of my DOM and have checked to display it. I am also noticing every upgrade so far is altering color or something else in charts, DOM or the Fill Marker Size. Please advise how to get my DOM background back to color black, P/L displayed on my DOM. I’ve attached pics on my settings.


Private File B03B8137-EF86-4160-AB53-3F0444FF8506.png / V - Attached On 2020-06-14 18:48:15 UTC - Size: 24.35 KB - 284 views Private File

[2020-06-14 22:29:13] #2 [Go To First Post]
User640165 - Posts: 3
Same thing happened to me. Just have to check the box next to "Enable" and change the color back to what it was.

[2020-06-14 23:40:16] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is an "Enable" option for Trade DOM Bid Background color. You will want to enable that option. That will resolve this. Regarding the order fill marker size, that is now controllable at the pixel level: Global Trade Settings Windows: Fill Marker Size (Global Settings >> Chart Trade Settings >> Order Fills >> Order Fills) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-06-25 18:39:00] #4 [Go To First Post]
DGee - Posts: 82
Ok, able to correct the background color. What about the other items in the DOM? It too got all messed up during the upgrade. The P/L is missing up top. There is this white background by the instrument I.D. on the upper left column. The current price of the DOM is now white. See attached pic.


DOM Colors and PL not there.JPG / V - Attached On 2020-06-25 18:38:34 UTC - Size: 137.61 KB - 308 views

[2020-06-25 21:51:50] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need you to attach your Chartbook file following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Also attach the Sierra3.CFG file in your Sierra Chart installation folder following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile These files will be privately attached. We will then see what the problem is and what needs to be done. Regardless of whether you stay with Sierra Chart or not, We want to understand what the issue is in your case. Please get us those files and we will take care of this. Also the top header line can be customized now. Refer to: Customizable Header Fields for Trade DOM Video Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-25 21:54:17

[2020-06-28 02:43:48] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Regarding post #4, update to 2128 and then refer to this post here: Trade and Chart DOM Color Settings Changes There is no need to provide any files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-06-28 02:43:49] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Regarding post #4, update to 2128 and then refer to this post here: Trade and Chart DOM Color Settings Changes There is no need to provide any files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-07-13 21:21:16] #8 [Go To First Post]
DGee - Posts: 82
I had to step away a few day and got the color all sorted it out. Disappointing with not being able to support SC with Ritmic as I thought Dec 2020 was the cut off date. So in using the OneUP/MES Capital account I would have to use another platform. So I come to find out that the top left of the DOM is now formatted differently. You now insert the instrument symbol, Qty of contracts, Account number, NPL AND the Time all in one line. When you reduce the size horizontally (narrowing)the DOM they don't move to the next line below except the number of Qty of contracts. You will not be able to see the P/L unless you widen the DOM back open. Also, the Qty of contract and the NPL background is driven by the color of the text NOT the background of the DOM.

[2020-07-13 22:55:29] #9 [Go To First Post]
Sierra_Chart Engineering - Posts: 14107
Rithmic is still supported. Newer versions will not support Rithmic after December 31, 2020 but you can still use Rithmic in older versions. So there is effectively a very long transition time. And plenty of time for us to develop alternatives. We are just not providing technical help at this time for Rithmic. So if you have a problem we really do not know what the issue is. Regarding the trade DOM header, that is now fully customizable and will do exactly what you want. Refer to: Customizable Header Fields for Trade DOM Video Also, the Qty of contract and the NPL background is driven by the color of the text NOT the background of the DOM. This is controlled by the "Trade DOM Background Color" setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-14 01:13:13

[2020-07-14 00:24:41] #10 [Go To First Post]
DGee - Posts: 82
Ok good to know.. I really hope SC develops an alternative. Thank you for the update. That was a very nice video.. great job and the DOM looks clean again. On the color I just needed to reversed the color (RC) in the the Customize Chart Header - Trade DOM. Thanks again!

[2020-07-14 08:04:26] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That is good. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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