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Date/Time: Fri, 03 May 2024 13:12:20 +0000



Historical date

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[2020-06-14 11:00:40]
User99275 - Posts: 16
Hello,
could you help me fix a problem with historical date? I can't load data older than one year.
I have set "Data/Trade Service Settings" up correctly, further in the tab "Chart Settings" I set range in "Date Range In File" and set number of days in "Use Number Of Days To Load". Also tried to changed setting in "Chart Data Type", but data is still loaded only a year back.

Data Range In File "From" is automatically changed one year back when I set Historical Chart.
When I set "Intraday Chart" then a window will pop up:
Do you want to re-download Intraday data for the symbol to try to get more data to match the new "Date Range in File >> From" setting?

Thank you
[2020-06-15 01:00:40]
Sierra Chart Engineering - Posts: 104368
Refer to section 6.8:
No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data: 6.8: Missing Data in Futures Contract Charts Due to Not Using continuous Contract Option

If that is not the relevant one the other sections on the page will be.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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