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Date/Time: Fri, 03 May 2024 11:23:49 +0000



No Data for YM after Rollover

View Count: 797

[2020-06-12 20:08:37]
CMG - Posts: 179
Hello,
I have no data for YM after performing rollover. Trying to edit>delete all data and download but I receive an error in the chart that says "Download failed. Error downloading historical intraday data for YMU20. Not downloading any intraday data for symbol YMU20"

All other futures symbols are ok.

Log says "Error: Unknown Intraday file type. Header error" Im first using ESU20 symbol and chart loads correctly, then I change the symbol to YMU20 on same chart and get the error.

Thanks

Message Log:

Software version: 2118 64-bit | 2020-06-12 22:29:47.526
Primary Thread ID: 4028 | 2020-06-12 22:29:47.526
Usage end date: 2020-07-04 | 2020-06-12 22:29:47.526
Enabled for: Advanced Features 2. | 2020-06-12 22:29:47.526
Enabled for: Sierra Chart Historical Data Service. | 2020-06-12 22:29:47.526
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-06-12 22:29:47.526
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-12 22:29:47.526
Enabled for exchange: INDEXES_DATA_BARCHART | 2020-06-12 22:29:47.526
Enabled for exchange: CME (Trading Account Required) | 2020-06-12 22:29:47.526
Enabled for exchange: CBOT (Trading Account Required) | 2020-06-12 22:29:47.526
Enabled for exchange: COMEX (Trading Account Required) | 2020-06-12 22:29:47.527
Enabled for exchange: NYMEX (Trading Account Required) | 2020-06-12 22:29:47.527
Enabled for exchange: S&P Indices | 2020-06-12 22:29:47.527
Enabled for exchange: Dow Jones Indices | 2020-06-12 22:29:47.527
Enabled for exchange: NASDAQ Indices | 2020-06-12 22:29:47.527
Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2020-06-12 22:29:47.527
Enabled for exchange: BATS (NYSE, NASDAQ) | 2020-06-12 22:29:47.527
Enabled for exchange: CBOT (Trading Account Required) - Dow Jones Indices | 2020-06-12 22:29:47.527
Enabled for exchange: CME (Trading Account Required) - NASDAQ Indices | 2020-06-12 22:29:47.527
Enabled for exchange: CME (Trading Account Required) - S&P Indices | 2020-06-12 22:29:47.527
Received 1 data feed usernames. | 2020-06-12 22:29:47.527
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-12 22:29:47.527
Current selected Data/Trading service: SC Data - All Services | 2020-06-12 22:29:47.527
Custom symbol settings values: enabled | 2020-06-12 22:29:47.527
Chart Update Interval: 500 | 2020-06-12 22:29:47.527
Intraday Data Storage Time Unit: 1 | 2020-06-12 22:29:47.527
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-12 22:29:47.527
2020-06-12 22:29:47 Local computer time | 2020-06-12 22:29:47.527
2020-06-13 02:29:47 Local computer time in UTC | 2020-06-12 22:29:47.527
2020-06-12 22:29:47 Local computer time in SC Time Zone | 2020-06-12 22:29:47.527
2020-06-12 19:56:46 Server time in UTC | 2020-06-12 22:29:47.527
Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-06-12 22:29:47.527
Program path: C:\SierraChart\ | 2020-06-12 22:29:47.527
Data Files path: C:\SierraChart\Data\ | 2020-06-12 22:29:47.527
OS Version Number: 10.0 | 2020-06-12 22:29:47.527
Locale Setting: C | 2020-06-12 22:29:47.527
Allowed protected custom studies: | 2020-06-12 22:29:47.527

ESU20[M] Daily #1 | Reloading chart. | 2020-06-12 22:30:16.650
ESU20[M] 1 Min #1 | Reloading chart. | 2020-06-12 22:30:23.151
YMU20[M] 1 Min #1 | Reloading chart. | 2020-06-12 22:30:42.035
YMU20[M] 1 Min #1 | Failed to get dates from Intraday data file. Header check failed when opening the file C:\SierraChart\Data\YMU20.scid for reading. Error: Unknown Intraday file type. Header error. File: C:\SierraChart\Data\YMU20.scid | 2020-06-12 22:30:42.039
Unknown Intraday file type. Header error. C:\SierraChart\Data\YMU20.scid | 2020-06-12 22:30:42.043
YMU20[M] 1 Min #1 | Error opening or reading chart data file. File: C:\SierraChart\Data\YMU20.scid | 2020-06-12 22:30:42.073
Header check failed while opening the file C:\SierraChart\Data\YMU20.scid for editing. Error: Unknown Intraday file type. Header error. | 2020-06-12 22:31:06.864
Header check failed while opening the file C:\SierraChart\Data\YMU20.scid for editing. Error: Unknown Intraday file type. Header error. | 2020-06-12 22:31:17.692
Added historical Intraday data request for YMU20 to the queue. | 2020-06-12 22:31:17.697
Intraday data recording state for symbol YMU20 is set to download 'Pending'. | 2020-06-12 22:31:17.697
Triggering next historical data download in queue. | 2020-06-12 22:31:17.697
HD Request # 59 | Downloading Intraday chart data for YMU20 to the file YMU20.scid. Service: cbot | 2020-06-12 22:31:17.697
HD Request # 59 | Header check failed: Unknown Intraday file type. Header error. Failed to open the Intraday data file for download. | 2020-06-12 22:31:17.697
HD Request # 59 | Error downloading historical Intraday data for YMU20. Not downloading any Intraday data for symbol YMU20. | 2020-06-12 22:31:17.697
Historical data download thread signaled to stop. | 2020-06-12 22:31:17.697
HD Request # 59 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for YMU20 | 2020-06-12 22:31:17.697
HD Request # 59 | Error opening Intraday data files to add Time and Sales records. Header check failed when opening the file C:\SierraChart\Data\YMU20.scid for adding records. Error: Unknown Intraday file type. Header error. | 2020-06-12 22:31:17.698
HD Request # 59 | Completion time: 0s | 2020-06-12 22:31:17.698
HD Request # 59 | Intraday data download complete for YMU20. Unique request ID: 65 | 2020-06-12 22:31:17.698
Removing historical data download ID 65. | 2020-06-12 22:31:17.698
Real-time Intraday chart data file updates started for YMU20 | 2020-06-12 22:31:17.698
Failed to open the Intraday data file for YMU20. Header check failed when opening the file C:\SierraChart\Data\YMU20.scid for adding records. Error: Unknown Intraday file type. Header error. | 2020-06-12 22:31:17.698
Intraday chart data file opened for YMU20 | 2020-06-12 22:31:17.698
HD Request # 59 | Enabling Intraday chart updating for symbol. | 2020-06-12 22:31:17.698

Triggering next historical data download in queue. | 2020-06-12 22:31:17.698
Date Time Of Last Edit: 2020-06-13 02:40:41
[2020-06-15 01:07:56]
Sierra Chart Engineering - Posts: 104368
HD Request # 59 | Downloading Intraday chart data for YMU20 to the file YMU20.scid. Service: cbot | 2020-06-12 22:31:17.697
HD Request # 59 | Header check failed: Unknown Intraday file type. Header error. Failed to open the Intraday data file for download. | 2020-06-12 22:31:17.697
Related to this, the chart data file is corrupted in some way, you need to delete that chart data file. Instructions:

Chart Data and Chart Data Files: Deleting a Chart Data File

You definitely have some kind of issue with your system if you are encountering this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-15 01:08:34

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