Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 10:53:01 +0000



About 64-bit version SC

View Count: 512

[2020-06-12 10:12:07]
User513952 - Posts: 82
Hi,

For 64-bit version SC, each time when I tried to click Add Custom Study, the SC always automatically exited and the custom studies window cannot be loaded.
For the custom studies I added in 32-bit SC, they can be shown in 64-bit SC.

PLease advise how to add custom study in 64-bit SC.

Thanks

Charlie
[2020-06-13 00:38:28]
Sierra Chart Engineering - Posts: 104368
There must be a problem with one of the 64-bit DLLs that you have. You need to remove the faulty one. This is explained here:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface: Problems Caused by Advanced Custom Studies
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-13 00:38:50

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account