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Date/Time: Fri, 03 May 2024 21:54:32 +0000



Historical data & sub-instances

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[2020-06-11 15:16:52]
User907968 - Posts: 802
I am seeing a recurring problem downloading historical data into sub-instances.
I use a server instance of SC to connect to denali, then feed everything else directly or indirectly from this.

1) Server Instance -> Child Instance : often historical data has to be triggered using 'delete and download data'

2) Server Instance -> Child Instance -> Child of Child Instance : 'delete and download data' does not trigger downloading of historical data

'Child Instances' are configured manually to connect to the server instance
'Child of Child Instances' are created using 'File' -> 'New Instance' command

This setup worked previously, very reliably, but does not any longer.

Is there now some setting that needs to be changed to make this work again?
I have zero problem with intraday data, this is still working very well.
[2020-06-12 18:58:36]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation here in regards to this:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Historical Data and Missing Historical Data

This is not a supported configuration:

2) Server Instance -> Child Instance -> Child of Child Instance : 'delete and download data' does not trigger downloading of historical data

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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