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Date/Time: Sun, 05 May 2024 14:00:39 +0000



Renting Package

View Count: 860

[2020-06-10 16:59:42]
User822445 - Posts: 65
Hello there,

I will open an account with Ironbeam through Optimus this week and I'd like to get a renting package in order to trade directly from your platform. I will be trading the YM and the E6.

What do I need to do next?

Much thanks,
Alexandre
[2020-06-11 05:03:27]
Sierra Chart Engineering - Posts: 104368
We have temporarily activated your Sierra Chart account. To purchase additional usage time follow the instructions below.

Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew and press the "Update" button.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

Through Ironbeam you will be set up on the CQG system and here are the CQG set up instructions:
CQG Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-11 05:03:37
[2020-06-17 01:10:38]
User822445 - Posts: 65
Hello there,

Thank you very much for the last reply.

Is there a way to put or slide a few charts on different monitors? Right now I have 3 monitors but I can only see your charts on one monitor.

Regards,
Alexandre
[2020-06-17 13:52:47]
John - SC Support - Posts: 31362
Refer to:
Detaching and Attaching Chart Windows: Detaching a Chart

After a window is detached you can then move it to another monitor.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-06-18 18:28:30]
User822445 - Posts: 65
Hello there,

I just paid $72.72 USD for a 3 months renting package and I'm still working on delayed time charts. Could you please tell me why I don't have access to real time data?

Much thanks,
Alexandre
[2020-06-18 22:12:17]
Sierra Chart Engineering - Posts: 104368
Refer to this page here about this:
Is Historical and Real-time Futures Data Included?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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