Login Page - Create Account

Support Board


Date/Time: Fri, 04 Jul 2025 15:03:33 +0000



All charbooks gone

View Count: 873

[2020-06-08 08:55:06]
User571321 - Posts: 19
Hi
Yesterday I downloaded the latest version of Sierra Chart, version 2115.
It erased all my existing chartbooks, which I had to regrprogram, and showed instead chartbooks which 2 weeks old.
Did I do something wrong ?
[2020-06-08 08:56:55]
Sierra Chart Engineering - Posts: 104368
Do you see the chartbooks listed in File >> Open Chartbook?

Also refer to this section to access backup Chartbooks:
Chartbooks (Workspaces): Accessing a Backup Chartbook File

There definitely was no need for you to rebuild any Chartbooks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-08 08:57:03
[2020-06-08 10:49:39]
User571321 - Posts: 19
Yes I see them. Will know for next time.
Thanks

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account