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Date/Time: Mon, 29 Apr 2024 07:53:15 +0000



problem connecting data

View Count: 428

[2020-06-05 16:05:22]
User550630 - Posts: 2
Hi I signed up for earn2trade but am having problems connecting to data. I read that there are problems using rithmic data with sierra and have tried to connect using the information on your site but with no success. Can you help with this issue, or if not can you refund the money that I paid so I can find a platform thats compatible with rithmic.
Thanks Dan
[2020-06-05 19:19:23]
Sierra Chart Engineering - Posts: 104368
Please request the refund here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

This will be taken care of on Monday.

Also we are working on an alternative for these trading evaluator/funding companies.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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