Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 00:08:01 +0000



chart reply - intraday replay stops at a specific date and does not follow

View Count: 531

[2020-06-04 12:38:03]
User156295 - Posts: 104
Hello
I am trying to reply an intraday ES chart.
Anything before 16-05-2020 as start time for reply is fine and working but suddenly stops on 16-05-2020 and does not follow after this date.
Anything after 16-05-2020 can not even start replying.
Deleted All Data and Downloaded, nothing change.
I use amp tt/denali if that matters.
This is heavily stopping my work.
What data/settings should I provide to manage this.
Pls help. Thank you.
Date Time Of Last Edit: 2020-06-04 12:41:23
[2020-06-05 00:00:19]
Sierra Chart Engineering - Posts: 104368
Is there chart data in the chart which is loaded which is after that date?

For further help, refer to step 10 here:
Replaying Charts: Basic Chart Replay Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-05 00:00:32
[2020-06-05 07:49:07]
User156295 - Posts: 104
Did helped skip empty periods but -> only after pc restart, only SC restart was also not sufficient.
Thank you.
[2020-06-05 20:23:14]
Sierra Chart Engineering - Posts: 104368
That does not make sense to us. We do not see the relevancy of restarting either your computer or Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-06-05 20:37:52]
User156295 - Posts: 104
It does not make sense for me also but when trying reply with skipping empty periods there was not follow through, only after pc restart data follow through was successful.
It looks that sometimes we can not explain things with pure IT approach, there must be something else : ))
[2020-06-05 22:10:36]
Sierra Chart Engineering - Posts: 104368
Well maybe the operating system had a problem with the reading of the chart data file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account