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Date/Time: Tue, 07 May 2024 04:54:01 +0000



Trade Order Error

View Count: 608

[2020-06-03 17:46:58]
User442393 - Posts: 1
Good morning

I have a problem with my account, i can’t to place an order
Could you help me please?


Trade Order Error - CQG order update. Status: REJECTED. Text: Order request rejected. Please contact customer support.[Order parameters are invalid]. Internal Order ID: 6427. Service Order ID: 1197443974. Symbol: F.US.BDM20. Account: *** | 2020-06-03 19:06:42.536 *


Thanks
[2020-06-04 06:59:05]
Sierra Chart Engineering - Posts: 104368
What futures market does that symbol represent?

In any case, you need to contact your broker and give them this error:
Please contact customer support.[Order parameters are invalid].


And tell them to contact CQG for the meaning of this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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