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Date/Time: Sat, 04 Jul 2020 21:13:28 +0000

Submitted orders not getting filled

[2020-06-03 16:46:04]
User795067 - Posts: 2 | Ending Date: 2020-07-31
I've uploaded a screen shot of my DOM.
It went passed the 3034.00, i clicked 3034.00 on the buy after (i shouldn't have been filled).
It showed 2.75p, as soon as i clicked the 3400.00.

Order modification failed | SC Futures Order Routing/Data order update (Order cancel/replace reject). Info: Order modification failed | Order Modification Reject. Text: Sell order stop price must be below last trade price. Text: Attached order. Parent: 22144. Tag: SimpleBracket.twconfig. Internal Order ID: 22146. Service Order ID: 1541211. Symbol: MESM20_FUT_CME. Account: ** | 2020-06-01 09:42:26.759 *


My problem has now been resolved, all my exchanges have now been activated by AMP. MY DOM is now fully working. You can close this ticket.

Many Thanks
Date Time Of Last Edit: 2020-06-08 16:38:44
[2020-06-03 18:18:09]
Sierra Chart Engineering - Posts: 87254 | Ending Date: 2021-04-05
Ok we see the problem. You are receiving delayed data. So this is what is causing confusion. Your account is with AMP. Have them activate the exchange you require on your Denali Exchange Data Feed service.
Sierra Chart Support - Engineering Level

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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-06-30 22:47:06]
User795067 - Posts: 2 | Ending Date: 2020-07-31
This issue has now been resolved. This can now be closed.

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