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Date/Time: Sat, 04 May 2024 07:33:05 +0000



CBOE data....

View Count: 593

[2020-06-02 01:52:19]
User882361 - Posts: 5
Hi there,

how long I need to wait to get an answer? please.....

I have paid a full year Package5 $302....
I would like to have CBOE Ind data with it... I couldn't work out how to set it up .... please let me know how to do it...
please....

best regards Robert
[2020-06-02 11:43:20]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. Today was an extremely busy day.

If you require CBOE Indices you need to use the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-06-04 02:35:20]
Bedhog - Posts: 168
I am currently using Denali with the Order Routing Service for CME Group data and would also like CBOE Indices $VVIX.

Am I adding SCDF + CME Group + CBOE Indices in addition to Denali or do I do I cancel Denali?
[2020-06-04 23:18:29]
Sierra Chart Engineering - Posts: 104368
You need to keep the Denali Exchange Data Feed for the CME Group. You will add the Sierra Chart Exchange Data Feed with the CBOE Indices to your subscriptions.

When you have both the Sierra Chart Exchange Data Feed and the Denali Exchange Data Feed active in a month, you will receive a $12.00 USD credit to your account to help offset the additional cost.

Documentation and set up instructions:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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