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Date/Time: Sun, 28 Apr 2024 09:34:31 +0000



Symbol data download issue

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[2020-06-01 19:24:17]
sugart - Posts: 25
Hi,

When I create a new symbol it does not upload the date range I define,
For example, I put 90 days, and instead it gives me only 20 days. Whatever I do it always gives me the same date range.

Thanks.
imageSierraChart Data Download issue.GIF / V - Attached On 2020-06-01 19:23:22 UTC - Size: 142.16 KB - 221 views
[2020-06-02 04:58:09]
Sierra Chart Engineering - Posts: 104368
Are you using Interactive Brokers? We are not helping with interactive brokers market data any longer. Although refer to:
Interactive Brokers Trading Service: Using Sierra Chart Historical Data

You need to use the Sierra Chart Historical Data Service for historical data:
Sierra Chart Historical Data Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-02 04:59:13

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