Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 27 Apr 2024 15:09:54 +0000
Reactivate Data Feed/Account disabled
View Count: 484
| [2020-06-01 16:37:55] |
| User167234 - Posts: 3 |
|
I am unable to take trades due to auto-liquidation. My broker says my account says disabled but no reason is provided. I am not given the option to manually reactivate it on my Sierra Charts account. Please help ASAP.
|
| [2020-06-01 19:14:21] |
| |
|
Your Sierra Chart account is active along with the Denali Exchange Data Feed. If your trading account is disabled, only your broker can handle that. We do not have any control over that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: