Support Board
Date/Time: Sat, 05 Jul 2025 20:39:31 +0000
account balence not correct
View Count: 609
| [2020-06-01 14:38:01] |
| User798547 - Posts: 54 |
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i am not seeing my account balance on my "account balance widow", and can only trade sim, any help would be appreciated, ithanks
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| [2020-06-01 17:38:51] |
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Regarding the Account Balance data, refer to: Trading Information Windows: Trade Account Monitor (Account Balances) Window To disable Trade Simulation Mode, refer to: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-01 17:38:59
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| [2020-06-01 21:09:20] |
| User798547 - Posts: 54 |
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i have done all that, am i not hooked up to the right feed? i was using denali but now im not able to i think every ting was working fine but when i refunded my account it has not worked since thanks for your help |
| [2020-06-02 05:17:19] |
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We can see you are with AMP. You need to have your trading account assigned to Sierra Chart. Please fill out this form: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-02 05:17:31
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