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Date/Time: Fri, 02 Jun 2023 22:56:48 +0000

Am getting frustrated....

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[2014-01-23 17:54:46]
User29698 - Posts: 28
Both with IB and AMP, my trading with Sierrachart has been somewhat frustrating, to say the least (see my many posts in this forum).

So now I tried to place a trade using AMP/TTnet for the Ruseel 2000 e-mini and got the following error message:

Trade Order Error - TT order update (Rejected). Info: Unable to find user mgt/gateway on which to route this order.. Internal Order ID: 2966. Service Order ID: (none). Symbol: R2000 Ind Mini-Mar14-ICE_IPE | 2014-01-23 12:48:48

So what is wrong now?
[2014-01-23 19:56:09]
Sierra Chart Engineering - Posts: 104368
OK but please contact AMP immediately about this. These rejection error messages originate from the Orders server.

This message is from the server:
Info: Unable to find user mgt/gateway on which to route this order.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-23 19:56:23

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